AS Amy Sullivan

AI Workflow 05 · Email Operations · Declassified

Inbox triage agent

Read-only by default

Several inboxes, one digest. Ivy (Inbox) reads everything and tells me the few things I actually need to know today.

ON THIS PAGE

01 Problem · 02 Setup · 03 Steps · 04 Tools
05 Results · 06 What you get · 07 Try it ▸ · 08 Talk

01 · The Problem

The important email is always under the promo

I have several inboxes: personal, Buni, and real estate.

Closings, tester emails, job alerts, and promos all land together. Important threads got buried. A deadline is easy to miss when it's sitting between two sale emails.

02 · The Setup

A digest, not an inbox

Ivy works read-only by default. It builds a "Must-know" digest with an urgent, actionable section first: the thread, the sender, what's needed, and the deadline. It flags Play Console and tester emails, and hands action items to Riley (Organizer).

  • No trash, archive, reply, or send without my OK.
  • Urgent and actionable items go first, sorted by deadline.
  • Action items get routed to the right agent, not left in the digest.
  • Bulk cleanup only after I approve a list.

03 · The Steps

How it runs, step by step

  1. Define "important" per inbox. A closing email and a promo don't get the same weight.
  2. Pull a time window, for example the last 21 days.
  3. Group by topic (closing, app, jobs) and sort by deadline.
  4. Write a must-know digest with the next action for each item.
  5. Route tasks to the right agent. Closings to Reed, app emails to Pip, gigs to Quinn.
  6. Bulk cleanup (old job alerts, promos) only after I approve a list.

04 · Tools

  • Gmail
  • AI agents
  • Scheduled routines
  • Markdown digests

05 · Results

What changed

[fill in]

Inboxes covered

[fill in]

Emails triaged

[fill in]

Time saved

EXAMPLE FROM THE FIELD

A real estate closing thread with a document deadline got surfaced at the top of the digest before the signing link expired.

06 · What a Client Gets

If you hire me for this

  • An inbox triage setup with your rules.
  • A daily or weekly must-know digest.
  • Draft replies waiting for your approval.
  • Safe cleanup rules, so nothing important is ever archived by accident.

07 · Try It · Interactive Workflow Example

Triage this inbox

Eight made-up emails. Press Run triage and watch them sort into Must-know, This week, FYI, and Cleanup, each with a reason and a next step. Cleanup waits for your approval.

Try it · Triage this inboxMade-up data · runs in your browser
Inbox · 8 unread (all made up)
    For Your Eyes Only

    Want something like this for your business?

    Bring one workflow that feels slower or more manual than it should. We'll look at it together on a free 15-minute fit call, and I'll give you an honest answer, even if that answer is "don't automate this."

    amy@amysullivan.net